Our warranty covers manufacturing faults and defects only and applies solely to the original purchaser.

To submit a claim, you must provide:

• Your original order number
• A description of the issue, including how the damage occurred
• Clear photographs of the affected product

Care Requirements

Proper care and maintenance are essential to extend the life of your product and maintain warranty coverage. All items must be used and cared for in accordance with the instruction manual provided at purchase.

Warranty Limitations

This limited warranty applies strictly to manufacturing defects. It does not cover damage resulting from external causes, including but not limited to extreme weather, natural disasters, misuse, unauthorised modifications or normal wear and tear over time.

Limitation of Liability

To the maximum extent permitted by law, Shady Cowboy is not responsible for any accident, injury, loss, death, or other claims arising from the use or misuse of our products. We are also not liable for incidental or consequential damages related to the use of our products or their components.